This policy explains how Truth collects, uses, and protects your information, in accordance with South Africa's Protection of Personal Information Act (POPIA).
Browsing a guide or booking an experience does not require an account. If you choose to sign in with Google, we receive your name, email address, and general demographic signals available from your profile. If you connect a social account for personalisation, we read only publicly available profile data.
Signed-in data is used solely to reorder the experiences shown to you so the most relevant ones appear first. It is never shared with suppliers, sold to third parties, or used for anything beyond improving what you see on this platform.
We retain personalisation data for as long as your account is active or until you withdraw consent. Booking records are retained as required for financial and legal compliance.
You can withdraw consent for personalisation at any time from the guide page — this clears your stored preferences without deleting your booking history. To request full deletion of your data, contact us using the details below.
For any privacy-related request, email privacy@truth.travel.